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      Back to home
      1. Merchant Support
      2. FAQs
      • FAQs
        • General Info
        • Payments
      • Hello Clever Merchant Hub
        • Cashback Campaigns
        • Merchant Dashboard
        • Payment Links
        • General
        • Getting Started
        • Payment Concepts
        • Integration Platforms
        • Marketing
        • Clevershop
        • Milestone Campaign

      FAQs

      General Info

      • What is Hello Clever?
      • Is Hello Clever Down?
      • What are the different Merchant Dashboard roles and permissions?

      Payments

      • Why did my customer's PayID payment not complete?
      • Can I use my own domain for PayID payments made to my business?
      • What is the refund process?
      • How are disputes handled?
      • How long does it take to receive credit/debit card payments?
      • How do I change my settlement bank account?
      • How long does it to receive PayID and PayTo payments?
      • How do I update my store's Cashback rate?
      • Can I use Instant Cashback at my EFTPOS terminal?
      • How can I add PayID and PayTo to my checkout?
      • How do PayID payments reconcile to my accounting system?
      • Is Hello Clever Secure?
      • What is PayID?
      • Does Hello Clever work with Xero?
      • What is Hello Clever's dispute rate threshold?
      • How do I resolve a dispute?
      See more
      Merchant Support
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