Integrating Hello Clever & Xero
What is Xero
Xero is an internet-based accounting platform that offers various features, one of which is the capability to generate invoices for payment. The generated invoices are transmitted to customers, who can then proceed to make payments using a variety of payment methods, such as credit cards, debit cards, direct debit, bpay, and soon-to-be-introduced PayID, which is powered by Hello Clever.
Xero + Hello Clever
With Hello Clever connected to your Xero account as a payment method, you can offer PayID transactions to your customers which will settles in real time 24/7.
Payment Velocity
All Hello Clever's PayID and PayTo transactions settle in real-time, 24/7, 365 days a year. This improves your cash flow and makes it more likely that payment terms can be met as payments can be made and settled to you on weekends and public holidays if required.
No Exceptions
All Hello Clever transactions are pre-validated against the invoice prior to payment. If the payment does not meet the validation rules it’s immediately rejected, eliminating any exceptions and all costs associated with resolving and managing an otherwise manual process
Straight Through Reconciliation
Hello Clever transactions do not require the debtor to transcribe a reference number with a payment because the PayID itself is unique to the transaction. This means your accounts receivable team does not need to perform any reconciliation
Bank Portability
Hello Clever works independently of your bank, so you continue to operate even when you change your bank or bank account
Ease of Integration
Hello Clever integrates with most ERP and accounting systems including Xero. ERP integration via a batch invoice process is also available.
Automatic Updates
Hello Clever automatically updates the invoice in Xero to ‘paid’ once the payment is received.
Integrating to Xero
It's simple as long as you already have Xero and Hello Clever Merchant Dashboard account
Please note that during the integration process, you will be asked for:
- Settlement Account - Where you will get the credits to your Xero account when we transfer the accumulated funds to your settlement bank account.
- Fees Account - Where Hello Clever post a debit to this Xero account whenever we receive a payment from your customer.
- Invoices Branding Theme - Please select a Standard branding theme when integrating Hello Clever to Xero.
Managing Invoices
Creating invoices
You can easily create invoice as you normally do in Xero.
Paying invoices
Your customer will receive an email with a "Pay Now" button which will lead them to the generated PayID from Hello Clever.
Checking invoices for payment
The status of the invoice should automatically be updated to Paid in Xero once your customer makes their payment. Use the usual facilities in Xero to check this status.
Fees
Hello Clever will automatically deduct fees from every invoice paid from your customer's payment.
Hello Clever as a default payment option
You can configure Hello Clever as the default payment option in Xero. The steps to do this are as follows:
- Navigate to https://go.xero.com/app/!mKW-W/payment-services
- Click on “Manage Themes”
- On the pop up screen of “Connect payment service to branding themes”
- Click on “Credit Card” on the selected themes you use to send invoice to your customers
- Choose “Hello Clever” as the payment option
- Click on “Save”
Settlement & Status Updates
Fund Settlements
Funds accumulated throughout the day will be transferred to your nominated settlement bank account the following day at 11PM AEST or 12 midnight AEDT.
Updates on your Xero Account
Hello Clever performs the following operations against your Xero account outside of the connection process:
Payments to invoices result in the following in realtime:
- Update invoice paid status
- Post debit to fees account
- Post credit to the "Hello Clever Account"
Transfer to your settlement account:
- Post credit to your nominated settlement account
- Post debit to your "Hello Clever Account"