FAQs
General Info
Payments
Cashback
- Where can I use my Cashback?
- I did not receive my Cashback withdrawal. What should I do?
- What is the difference between Pending, Available and Approved Cashback?
- Do all Hello Clever payment methods offer Cashback?
- How is the Cashback amount calculated?
- Can I choose Hello Clever to checkout on my desktop and complete my purchase on the Hello Clever mobile app and still receive Cashback?
- Do I need to checkout with Hello Clever to be eligible for Instant Cashback?
- What is Instant Cashback Rewards?
- When will my pending Cashback be available?
- What are the different kinds of Cashback available?
- I registered ApplePay in the app. Can I still get In-Store Instant Cashback if I use my card to pay?
- Where can I get Instant Cashback in-store?
- How do I track or view my transaction history?
- Are there any limits on how much Cashback I can earn?
- Can I transfer my Cashback to a different account or payment method?
- How do I know if my Cashback is eligible for withdrawal?
- Can I get Instant Cashback on a purchase I already made?
- I didn't receive my Cashback.
PayID
Hello Clever App
- I referred a friend to Hello Clever. When will I receive my referral reward?
- Are there any fees for using Hello Clever’s services?
- What should I do if I forget my Hello Clever account password?
- Does Hello Clever have a referral program? How does it work?
- How often is the Hello Clever App updated?
- Where can I download the Hello Clever app?
- How do I close my Hello Clever account?
- How can I update or change my payment details with Hello Clever?